great stay but minor maintenance needed

The bed was extremely comfortable, leading to a restful night. I appreciated the fairly quiet atmosphere, which helped in enjoying my stay.

Some areas could benefit from minor maintenance.

The pool was a relaxing spot after a long ride. Easy access to Rapid City was a huge plus!

I recently stayed here for 4 nights and loved the comfy Queen Suite with a good breakfast spread. The indoor pool and jacuzzi were perfect for relaxing after long days. The only hiccup was the air conditioning not being consistent, but it didn’t spoil my experience at all! 😊

Perfect for family with kids

The room was quite spacious, the beds were large and clean, it really felt like a mini resort. Plus, the staff was friendly and cute, which made all the difference after a long road trip with the family.

It wasn’t exactly cheap but still within an acceptable range for what we got.

The hotel offered convenient access to Rapid City and the surrounding areas. I enjoyed the comfortable bed and the overall clean environment. The staff was friendly, though some interactions felt rushed. I also appreciated the breakfast options, particularly the Jimmy Dean sausage and egg croissants, which were a pleasant surprise for a continental breakfast. However, there were issues with room maintenance, the microwave tripped the breaker frequently. Also, the check-in process could be improved. the welcoming spirit seemed lacking at times. Although the air conditioning worked well, it wasn’t as efficient as I expected. For a place catering to bus tour groups, they need to pay more attention to room details and ensure all facilities function properly. Overall, I think improvements could be made for a better stay.

During my stay at Summerset Hotel And Suites Rapid City West, I appreciated the welcoming staff and clean, spacious room. The decor had a charming rustic vibe, and the hotel provided easy access for those with mobility needs.

Breakfast options could use more variety and freshness.

The room in Hotel And Suites Rapid City West was exceptionally clean and well-furnished, featuring a comfortable bed, refrigerator, and microwave which made it convenient during my business trip. The breakfast offered various options, including fresh pastries and ample coffee. Additionally, the proximity to Rapid City was advantageous for my work commitments.

The pool area had a strong chlorine smell.

Fantastic Stay with Friendly Staff!

Our stay was delightful! The staff were warm and welcoming, truly making us feel at home. The room was clean and comfortable, perfect for our family getaway. Don't miss out on the delicious breakfast options. Pro tip, ask about the pet policies in advance for a smoother check-in!

I found the hotel suitable for my needs. The location made accessing nearby attractions easy. I appreciated that breakfast was served every morning. One morning, the staff was helpful in providing additional items since I stayed a few days. As a solo traveler, these little things made my experience better.

I dealt with insufficient lighting in the room, which made it hard to see at times. The beds were uncomfortable during my stay.

The room was spacious and nicely furnished, with a microwave and fridge that made it easy to store snacks and drinks. The bed was exceptionally comfortable, ensuring a solid night's sleep. The breakfast selection was good, offering a pleasant start to the day.

The pool area's chlorine was overwhelming.

The hotel offers comfortable rooms with ample amenities like a microwave and fridge, and the convenient bathroom layout is perfect for multiple guests. Breakfast was decent, and the proximity to Rapid City made it easy to explore the area. However, the pool area was overly chlorinated, and the hot tub was disappointingly lukewarm.

Spacious room equipped with a microwave and fridge, making snacking on the go a breeze. The bed offered exceptional comfort, ensuring restful nights during the stay.

The pool area’s chlorine levels were overpowering, making it uncomfortable to enjoy a swim. Breakfast options were limited, lacking variety and not quite hitting the mark. Additionally, signs of neglect in maintenance stood out, including peeling wallpaper and some worn-out furnishings that could use a refresh.